Frequently Asked Questions

ANDRIA LLC specializes in premium physical fragrance products. We offer a curated selection of perfume bottles and fragrances made from carefully selected materials. All our products are physical, tangible goods intended for personal use.

Yes, all products sold by ANDRIA LLC are genuine, physical fragrance items. We source our products from reputable suppliers and ensure quality standards are met before offering them to our customers.

To place an order, please contact us via email at [email protected] or call us at +261329603695. Provide the product name, quantity, and your shipping address. We will process your order and send you payment instructions.

We accept major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers. All payments are processed securely.

Standard shipping typically takes 5-7 business days within the United States. Expedited (3-5 days) and express (1-2 days) shipping options are also available. Processing time is 1-3 business days.

Currently, ANDRIA LLC ships only within the United States, including all 50 states. We do not offer international shipping at this time.

We accept returns within 14 days of product receipt. Items must be unused, unopened, and in their original packaging. Please contact us at [email protected] to initiate a return.

Once your order ships, you will receive an email with tracking information. You can use this tracking number to monitor your shipment's progress.

If your product arrives damaged, please contact us immediately at [email protected] with photos of the damage. We will arrange a replacement or refund as appropriate.

You can reach our customer service team via email at [email protected] or by phone at +261329603695. Our business hours are Monday through Friday, 9:00 AM to 5:00 PM (Central Time).

Yes, we offer gift packaging upon request. Please mention this when placing your order, and we will ensure your item is beautifully presented for gifting.

Our fragrances are made with quality ingredients. However, if you have sensitive skin or allergies, we recommend testing a small amount first. Please review product ingredients before purchasing.